LEGAL
Terms & Conditions
Last updated: April 11, 2026
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Cupler Limited Company number: 16384230 Registered address: 3 Lower Park Crescent, Poynton, Stockport, England, SK12 1EF Contact: support@cupler.co.uk
1. Introduction
These Terms of Service govern your use of:
Our website at cupler.co.uk ("the Website") The Cupler mobile application available on iOS and Android ("the App")
Both are operated by Cupler Limited, a company registered in England and Wales under company number 16384230.
By accessing the Website or downloading and using the App, you agree to be bound by these Terms. If you do not agree, please do not use our services.
These Terms are governed by the laws of England and Wales. Any disputes will be subject to the exclusive jurisdiction of the courts of England and Wales.
2. About Cupler
Cupler is a platonic social networking platform designed exclusively for couples to meet other couples. The purpose of the service is to help partners find new friends, double date companions, and a wider social community.
Cupler is not a dating app. It is not intended to facilitate romantic or sexual connections between individuals outside of their existing relationship.
3. Website Terms
3.1 Use of the Website
The Website is provided for informational purposes — to learn about the Cupler App, read our blog, and sign up for updates. You may use the Website for lawful purposes only.
You must not:
Use the Website in any way that breaches applicable law or regulation Introduce viruses, malware, or any other harmful material Attempt to gain unauthorised access to any part of the Website or its infrastructure Use automated tools to scrape, copy, or harvest content from the Website
3.2 Intellectual Property
All content on the Website — including text, images, logos, and design — is owned by or licensed to Cupler Limited. You may not reproduce, distribute, or use any content without our prior written permission.
3.3 Third-Party Links
The Website may contain links to third-party websites. We are not responsible for the content or privacy practices of those sites and linking to them does not constitute an endorsement.
3.4 Website Availability
We aim to keep the Website available at all times but do not guarantee uninterrupted access. We may suspend or withdraw access for maintenance or updates without prior notice.
4. App Terms
4.1 Eligibility
To use the App you must:
Be at least 18 years of age Be in a romantic relationship or partnership with another adult user who also registers Provide accurate and truthful information during registration Have the legal capacity to enter into a binding agreement
By registering, you confirm that you meet these requirements. We reserve the right to suspend or terminate any account where eligibility requirements have not been met.
4.2 Account Registration
Each partner must create their own individual account. Two individual accounts are then linked via a unique couple ID to create a joint couple profile. You are responsible for:
Keeping your login credentials secure All activity that takes place under your account Notifying us immediately at support@cupler.co.uk if you suspect unauthorised access
You may only hold one individual account. Creating multiple accounts is not permitted.
4.3 The 4-Way Group Chat
By using the App, you acknowledge and agree that:
All messages sent within a matched chat are visible to both partners in both couples There are no private one-to-one messages between individual users This transparency is a core and intentional feature of the service
4.4 Acceptable Use
You agree to use the App in a respectful, lawful, and platonic manner. You must not:
Use the App for any purpose other than platonic social networking between couples Send sexual, explicit, offensive, threatening, or harassing messages Upload inappropriate, nude, or sexually explicit photos or content Impersonate another person or couple Create a fake or misleading couple profile Use the App to solicit money, goods, or services from other users Attempt to move conversations off the App to circumvent our transparency features Use the App for any commercial purpose without our prior written consent Violate the rights of any other user
Cupler operates a platonic-only policy. Any breach may result in immediate account suspension or termination.
4.5 Content You Upload
You retain ownership of any photos or content you upload. By uploading content, you grant Cupler Limited a non-exclusive, royalty-free licence to display that content within the App for the purpose of operating the service.
You confirm that any content you upload is your own or you have the right to use it, does not infringe any third-party rights, and does not contain nudity, explicit material, or anything that violates these Terms.
We reserve the right to remove any content that breaches these Terms without prior notice.
4.6 Reporting and Moderation
If you encounter content or behaviour that violates these Terms, please report it in-app or contact us at support@cupler.co.uk. We will investigate and take appropriate action, which may include content removal, account suspension, or termination.
4.7 Meeting Other Users in Person
Cupler facilitates digital introductions only. When you choose to meet another couple in person:
Always meet in public places for initial meetings Ensure you and your partner have your own independent transport You are never obligated to meet anyone Report any concerning behaviour to support@cupler.co.uk
We do not conduct criminal background checks on users. You and your partner voluntarily assume all risks associated with meeting other users offline.
4.8 Account Deletion
You may request deletion of your account at any time by emailing support@cupler.co.uk with your registered email address and username. All personal data will be removed from our active systems within 30 days.
On deletion, your couple profile will be removed from the App and will no longer be visible to other users.
5. Advertising and Commercial Partners (Future)
The App may in the future be supported by advertising revenue, sponsorships, or premium subscription features. If and when this occurs, we will update these Terms and notify users in advance. Any advertising will be clearly identified as such.
We will never display advertising that conflicts with the platonic and transparent nature of the platform.
6. Intellectual Property
All intellectual property rights in the Website and the App — including the Cupler name, logo, design, software, and content — are owned by or licensed to Cupler Limited. Nothing in these Terms grants you any rights in our intellectual property other than the right to use the service as described.
7. Disclaimer and Limitation of Liability
7.1 No Warranties
The Website and App are provided "as is." We make no warranties regarding availability, accuracy, or fitness for a particular purpose. We do not guarantee that the App will be free from errors or that matches will result in friendships or positive experiences.
7.2 Limitation of Liability
To the maximum extent permitted by applicable law, Cupler Limited shall not be liable for:
Any indirect, incidental, or consequential loss or damage Loss of data, revenue, or goodwill Any harm arising from offline interactions between users Any third-party content or conduct on the platform
Nothing in these Terms limits our liability for death or personal injury caused by our negligence, fraud, or any other liability that cannot be excluded under English law.
7.3 Offline Interactions
Cupler facilitates digital introductions only and accepts no responsibility for what occurs when users meet in person. Users participate in offline meetings entirely at their own risk.
8. Termination
We reserve the right to suspend or terminate your access to the Website or App at any time if we reasonably believe you have breached these Terms, without prior notice and without liability to you.
To close your App account, follow the process set out in section 4.8. On termination, all licences granted to you under these Terms will cease immediately.
9. Changes to These Terms
We may update these Terms from time to time. When we do, we will update the date at the top of this page. Continued use of the Website or App following any update constitutes your acceptance of the revised Terms. We will notify you of significant changes via the App or by email.
10. Governing Law and Disputes
These Terms and any dispute or claim arising out of or in connection with them shall be governed by and construed in accordance with the laws of England and Wales. Any disputes shall be subject to the exclusive jurisdiction of the courts of England and Wales.
If you have a complaint or dispute, please contact us first at support@cupler.co.uk and we will do our best to resolve it informally.
11. Contact Information
Cupler Limited 3 Lower Park Crescent, Poynton, Stockport, England, SK12 1EF Email: support@cupler.co.uk